Halton Care Navigation

Care Navigation implementation – Halton

The first wave of Halton’s Care Navigation project was implemented in September 2018 in conjunction with Conexus Healthcare.  Care Navigation recognises that quite often patients don’t need to see a GP in the first instance and allows trained practice staff to provide patients with information about other local health services to help them access the most appropriate service first. 

The community pharmacy element of Care Navigation, related to the management and treatment of minor illness, will be included in the second wave of the project scheduled for February 2019.

As the Care Navigation project is rolled out contractors are likely to see more people coming to their pharmacy for consultations about minor illness. This may also result in an increase in OTC sales or requests from patients for treatment under Care at the Chemist.

The LPC will provide further information via the newsletter when we receive confirmation of the go live date for phase 2.