NHS Mail
NHS Shared Mailbox – LPC Quick Reference Guide
It is recommended that access to the NHS shared mailbox is available at all times in the pharmacy, to allow delivery of services and to ensure that messages from NHSE are acted on in a timely manner. For this reason, sufficient staff members should be granted access to cover all opening hours.
We have developed this Quick Reference Guide to help with the most common problems that are raised with the LPC. Links to further information can be found at the end of the guide.
Download our Quick Reference Guide here
Further guidance
- PSNC have produced a briefing on NHSmail
- PSNC’s website also has detailed information
NHSMail Changes: Keeping your account active
To increase the security of NHSmail, the NHSmail team will shortly be making changes to the system which will impact users.
From1 December 2022, personal NHSmail accounts which are not used for 30 days will be marked inactive; inactive accounts which are not activated within the following 30 days will be deleted. If a personal NHSmail account is ‘deleted’; it can be restored within 30 days by raising an NHSmail ticket.
Further details on the PSNC Website.
