Prescription Direction
Managing complaints about prescription direction
‘Prescription direction’ occurs where a patient is directed by their GP practice to a certain pharmacy to have their prescription dispensed. The BMA, Pharmacy Voice and PSNC have published a joint statement stating that prescription direction should not take place. Prescription direction undermines a patient’s right to have a free choice between any community pharmacy, and damages trust and cooperation between healthcare professionals.
Materials to support the pharmacy team can be found below:
Further details on the PSNC website
Please contact the LPC if you have any concerns.
